FEATURE CUSTOMER

Meet PAUL SIMON CO

Paul Simon Co. is a three-store chain whose first store opened in 1975 selling quality men's apparel. Now, Paul Simon has two locations that specialize in men's clothing and one store that specializes in women's clothing. Paul Simon holds a strong reputation for delivering quality, substance, and style along with superior personal and professional service.

While shopping at Paul Simon, whether in-store or online, you will find famous brand names such as Zanella, Wolford, Tommy Bahama, Ermenegildo Zegna, and many more. For more information on Paul Simon for Men and Paul Simon for Women, visit their web site at www.paulsimonco.com. Hear Their Challenge Cheri Dennis, Controller of Paul Simon Co., found that their prior retail management service provider did not have the ability to capture the inventory, reporting, and customer information that they needed.

"Our old system was very cumbersome to work with. We were expanding significantly, and the system didn't provide the information we needed to control inventory and our customer base. We knew we needed a new system that could handle our expansion," said Cheri.

Understand Their Choice

Cheri shopped for a new retail management system for approximately six months. She then installed Infocorp's Softwear/POS in the summer of 1996. Cheri stated, "We chose to purchase Infocorp's system because they were the best match for us and they provide cost-effective retail solutions. They provide the reporting that we need for our stores, they have the ability to handle all of our customer management needs, and the system is able to scale to the amount the store expands."

Explore the Solution

Paul Simon Co. appreciates Infocorp's retail system's easy-to-use features and functionality. "On a daily basis, we use modules such as Order Entry, Ticket Printing, Accounts Receivable and Customer Management. Softwear/POS allows me to maintain my inventory using Ticket Printing. It's that easy," Cheri confirmed.

Cheri values the service she is receiving from Infocorp's Support Department. "The Support Department at Infocorp know Softwear/POS inside-out and they have the domain knowledge to get my questions answered right away," stated Cheri.

Examine the Benefits

Paul Simon Co. employs approximately 20 people. Cheri has seen all of the employees become more efficient due to the installation of Softwear/POS. She said, "We are dedicated to serving our customers in the most adept and proficient way. The system allows our employees to do that using the Customer Management module. We know the information of every repeat customer such as his or her size, color preference, and style preference. This is a key feature in providing our customers with the best possible service."

Envision the Future

Paul Simon Co. is expanding and will be combining a women's store and a men's store in the near future. Cheri is confident that Infocorp's retail management software can scale along with the store, for now and in years to come.