FEATURE CUSTOMER

Meet MONTGOMERY CYCLERY & FITNESS

Montgomery Cyclery & Fitness is an Ohio based, regional chain of five retail locations with a central distribution center. They also sell some of their products on-line. Montgomery's has been providing Greater Cincinnati and surrounding communities with quality bicycles, inline skates, fitness equipment, and related accessories and services since 1965.

Montgomery Cyclery stocks familiar brands such as Giant, Trek, and Schwinn. For more information, visit their website at www.montgomerycyclery.com. Hear Their Challenge We spoke to Michael McCormick, CPA, Treasurer of Montgomery Cyclery, Inc. who has been with the company since 1995. Before Michael's involvement and before purchasing Infocorp's retail management solution, Montgomery Cyclery & Fitness used an electronic cash register along with printouts of Microsoft Excel spreadsheets to track their inventory.

Michael explained, "Using the manual inventory system resulted in extremely long time-delays between updates, and the accuracy was only as good as the last printout at a store." Montgomery Cyclery & Fitness decided that they needed to implement a system that would provide them with more detailed information at their fingertips.

Understand Their Choice

Montgomery Cyclery & Fitness installed Infocorp's Softwear/POS in 1993. They appreciate the features and functionality that Infocorp's solution has to offer. "The features available with Softwear/POS fit the way we operate our business. The industry-specific retail solutions didn't handle multiple stores very well or our multi-product line inventory. Infocorp's system works with the way we do inventory, we get the detailed information we need and the system allows us to be timely and accurate", Michael stated.

Explore the Solution

Softwear/POS helped Montgomery Cyclery & Fitness achieve its goals of enhancing inventory procedures, increasing efficiency, and gathering accurate and detailed information. Michael confirmed, "One of the most beneficial features of Softwear/POS is the inventory and sales reporting. We are able to keep detailed information on each inventory item and the reports show us this information quickly and accurately."

Examine the Benefits

According to Michael, since they began using Softwear/POS, Montgomery Cyclery & Fitness have been able to reduce its average annual inventory value by approximately 25%. Michael feels that the benefits are immeasurable and sees them on a daily basis: "One of the benefits I have seen since using Softwear/POS is that we can see trends in price points using the sales reports. It gives us the ability to quantify specific price ranges and we can see this on a monthly or year-to-year basis, allowing us to make much better buying decisions."

Envision the Future

Montgomery Cyclery & Fitness is always looking to expand. They use the Customer Management features of Softwear/POS to see where their customers are coming from and where new stores may need to be based. Michael stated, "The Customer Management features of Softwear/POS help us determine if and where we should add a store or move a store. We are currently in the process of evaluating the future of two of our stores, and the information available from Softwear/POS will help in the decision making process."