Our goal
is to help our customers move smoothly through the transition to our solutions.
The Customer Service Team at Infocorp works hard to make this happen. From
single store installations through to multinational chains, our dedicated
service team is with you from start to finish.
At Infocorp, we provide:
After your decision to invest in our solution, our real work begins! A smooth installation and complete training can mean the difference between success and failure. Our service teams in North America and the Pacific Rim work hard to make your experience a complete success.
Post-installation, we continue to provide a high level of service to our customers. We will install new software modules, upgrades, and even fine-tune your system directly on your computer from our office. Our professional trainers can arrange customized training sessions for your beginner or advanced needs. For more information, contact retails@infocorpnow.com.
Infocorp offers flexible
Technical Support plans to meet each customer's unique needs. Experts work
behind the scenes to get you answers fast.
Annual plan customers can access our product experts seven days a week for
an unlimited number of toll-free calls. As well, plans that cover fax and
email support are available. If you are interested in setting up a support
plan or renewing an existing plan, contact retails@infocorpnow.com.
Infocorp's comprehensive system parameters offer "your choice" flexibility. You can set up your system according to the way you do business. Our solutions are very flexible and accommodate most retail solutions, however, the system can be modified to suit any unique requirements you may have.
Our seasoned SI Modification team has been meeting the individual needs of Infocorp customers since 1987. From customized reports and custom utilities, all the way to customized functionality requirements, we are confident that we can meet and exceed your special business needs. For more information on customization services, contact retails@infocorpnow.com.
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